FAQ

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FAQ

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General FAQ

Do you have a support motorboat following for support?

Yes, we do. Each and every kayak cave trip will be accompanied by our dedicated support motorboat following. In case the support boat is in for maintenance we cancel the trip for that day, or hire another boat.

kayak support boat lagos portugal

The boat is a working boat and not used for sight-seeing trips. In case you feel that for what-ever reason you wish to join the boat for a while or even for the rest of the tour, just raise you hand or tell the guide. The boat will tow your kayak further. You then can choose to stay in the kayak or jump into the boat.

kayak lagos support boat safe

Book now at http://book.kayak-lagos.com/product/book-ocean-kayaking-lagos/

What is the distance covered on the Kayak Cave Trip?

The total distance covered on the Kayak Cave Trip isn’t too much in fact. Our aim is the light house at the point which is on the top of Ponte da Piedade. In a direct line there and back the distance is 4,5 km ( 2,5miles). By following and zig-zagging along the coastline, visiting the caves and tunnels, we’ll add one km.

Around the point we’ll visit a few more caves and tunnels which adds another kilometer. The maximum distance covered is 6 – 7 km.

Click on the map for a large view.

map lagos route ponte da piedade kayak tours

How long does the Kayak Cave Trip last for?

3 hours, and no less! When booking with kayak-lagos.com you can be confident that, we offer you top value for your money by maximising time on the water. The first 10-15 minutes of each Kayak Cave Trip we’ll use for a short safety briefing on the beach, basic paddle instructions and to inform you how we’ll be organising ourselves once we’re on the water.

During the 3 hour we have planned a 30 minute stop on a small deserted beach, which is only accessible by kayak. Here you can use (for free) our snorkel equipment, swim, relax or have a chat with our guides about the area.

During the Kayak Cave Trip the guide will stop every 10-15 minutes to see if every-one is OK, to explain some interesting facts about the local flora/fauna and to drink some water. This moment can be used to get your photo camera out of your water proof bag !

We aim to be back exactly 3 hours after the tour started. The only reason to come back earlier is when the sea conditions change during the tour, but that rarely happens.

Do you do the Kayak Cave Trip from Lagos in the winter?

Yes, between the 2nd November 2014 and 12th March 2016 we run the Kayak Cave Trip from Lagos on various days in the week. The trip lasts about 3 hours, but when the sea conditions are ideal with no wind and lots of sunshine, we might stay a little longer on the water up to 4 hours.

The price for this winter trip is €39 per person and includes a wet-suit (shorty 2mm) and a wind jacket. There are  2 stops planned. One is on a beach with a beach bar where you can get a drink or snack. Included is a water proof bag and the free use of  our snorkel equipment.

The tour will be lead by an experienced kayak guide, and a motor boat will following the groups.

For groups of 4 people or more we offer a 10% discount. In case you are with 4 people or more please use Coupon Code   winter4people10%   at check out for an immediate discount of 10%.

Contact us anytime with your requirements. We need minimum 4 people for each trip. In case there are not enough bookings or the weather conditions are wet & windy, we will postpone the trip to a next day or refund you.

Which kayak trips from Lagos do you offer?

We offer various kayak trips from Lagos and along the amazing rock formations of Ponte de Piedade:
Kayak Cave Trip: 3 hour tour through all caves & tunnels with snorkeling included
Winter Kayaking: 3-4 hour tour as above and with 2 stops on a beach where you can grab a coffee or small lunch
Custom made Trips: any time you wish, from 1 hour to a whole day, with picnic lunch on the beach, drinks or a lunch in a beach bar/restaurant. Contact us anytime.

Getting to the beach & parking

Where can I park the car when kayaking with you?

You can park the car when kayaking, in the paid underground parking (cheap, cool & safe) on the main Avenida, at 10 minutes walking from the kayak beach. There is NO parking nearer to the kayaks.
Please see a Google map here, where A = parking in the paid underground parking on the main Avenida, and B = start kayak trip from Praia de Batata: http://goo.gl/maps/1c4bT

Where is the start & finish of the Kayak Cave Trip in Lagos?

google map kayak lagos

The start & finish of the Kayak Cave Trip is very near the centre of Lagos.

The meeting point is on the beach of Cais do Solaria. This is next to the 16th century fort “Forte da Ponte da Bandeira” on the Avenida dos Descobrimentos in Lagos.
The unofficial name of the beach is Praia da Batata. See a map here.

On the beach are several kayak companies, and we are the only one with a closed trailer with a large sticker showing our logo´s, a Portuguese flag and blue kayaks. The trailer also has stickers that say ” MEETING POINT / CHECK-IN / PRAIA DA BATATA”

Kayaks Praia de Batata - trailer meeting point - check in

Do you provide transfers?

Yes, we do. We can pick you up from your hotel and return you after the trip. This is on special request and usually our prices are a bit higher than a local taxi booked through your reception.

Please contact us for more details.

Kayak experience & weather

Do you have a support motorboat following for support?

Yes, we do. Each and every kayak cave trip will be accompanied by our dedicated support motorboat following. In case the support boat is in for maintenance we cancel the trip for that day, or hire another boat.

kayak support boat lagos portugal

The boat is a working boat and not used for sight-seeing trips. In case you feel that for what-ever reason you wish to join the boat for a while or even for the rest of the tour, just raise you hand or tell the guide. The boat will tow your kayak further. You then can choose to stay in the kayak or jump into the boat.

kayak lagos support boat safe

Book now at http://book.kayak-lagos.com/product/book-ocean-kayaking-lagos/

Do you need good weather for the Kayak Cave Trip?

The weather in the Algarve and near Lagos in particular, is generally pretty stable. In general we experience good weather for the Kayak Cave Trip.

With a prevailing North West wind, we are very protected due to the position of the rock formations of Ponte da Piedade.

However we do sometimes have to cancel kayak tours when the wind and waves come for a longer time from the south. We then offer an immediate full refund or, if you wish, you can re-book on another day. Please read more here about Lagos weather and kayaking conditions.

start of the ocean kayak trip from Lagos Portugal

What is the required fitness level for the Kayak Cave Trip?

We believe to enjoy our kayak tours comfortably, you need to have required fitness level 2:
– I´m completely out of shape!
– I have a basic level of fitness, because I have an active daily life;
2 – I play sports 1 x week (e.g. 1 – 2 hr. walk, swim, cycling, ball sports);
– I have a good level of fitness, I do sport activities twice a week;
4 – I am a fit person and do endurance activities at least three times a week;
– I am addicted to fitness sports, and exercise almost daily and feel very fit !

You do need to be able to swim, and the use of our life-jackets is required by law.

How much kayak experience do we need?

You don´t need kayak experience at all for our kayak tours. You´ll get a safety briefing and basic instructions before the trip. During the trip the guide will offer you more tips and tricks for easy paddling and maneuvering. This trip is rated level B:

A mostly calm & flat waters with little current (< 1 knots) and some light breeze, easy & frequent landings;
B exposed waters with moderate currents (1 – 2 knots) and sea breeze, landing not always possible everywhere;
C open water with unexpected currents and strong winds, technical landings & not always possible nearby;
D white water conditions with rapids and cold water, wetsuit and self-rescue knowledge needed.

You do need to be able to swim, and the use of our life-jackets is required by law.

Money matters and conditions

Can I book online and pay in cash on the beach?

Unfortunately that is not possible currently. The advantage of booking and paying online is that you will receive automatically an email with necessary info on what to bring and where to go and park your car. Please fill in a valid mobile number that we can text/sms in case we need to contact you.

When you book online, you can pay with your Paypal account, or with your credit card. There is no extra charge for that. You can even use a Coupon Code and receive immediately a discount in case you are eligible for that. Learn more about discounts here.

Do you offer any discounts for groups and/or families with children?

Yes, we do. Children receive 20% discount. In case you come kayaking with a group of 15+ people, please email us and we will give you a discount code specifically for your party and each group member can use at check-out and receive the discount.

We remain the rights to change the automatic discount for groups on a day to day bases and without prior notice. You will see that on busy days in the summer season and for last minute bookings there will be no discount available.

Email us or call us at our office at +351 912 120 123

Cancellation & refund

CANCELLATION

– a full refund will be giving if you cancel at least 7 days before the time of departure of your booked Kayak & Snorkel Trip
– a 50% refund will be given if you cancel at least 3 days (72 hours) before the time of departure of your booked Kayak & Snorkel Trip
– we can´t give any refund in case you cancel within 48 hours of departure of your booked Kayak & Snorkel Trip

We operate a flexible policy for participants who fall ill last minute and can show a hospital invoice of their A&E admittance.
In case there is availability we offer a free change to a later or earlier trip

 

REFUND
In case of severe bad weather we´ll suggest to postpone the trip. In the case that we postpone and that you would prefer to cancel, or in the case that we will cancel, we will refund your paid deposit in full to you within 24 hours and without any cost for you.
Please also send us your mobile number. In case the weather changes, we can text/sms you the day before, or early morning.

See our T & C here.

What´s included - what to bring - storage

Do you offer luggage storage during the Kayak Cave Trip?

Yes, we offer luggage storage during the Kayak Cave Trip and have a closed trailer on the beach with boxes where customers can leave there belongings in. The trailer will be locked during the trips, and goes open as soon as we come back after the kayak tour. There is no charge for storing your luggage.

For each double kayak we have a 20 LTR water proof bag available. So, please do bring your photo camera!

batata trailer luggage storage

What do we need to bring on the Kayak Cave Trip?

You need to bring on the Kayak Cave Trip enough water to drink, sun cream factor 30+ and a hat or cap. Out on the ocean there is nothing to buy, so feel free to bring a snack as well.

We will have available for you a water proof bag of 20 LTR per double kayak. The bag needs to be rolled up at the top to close. The bag cannot but be submerged for a long time, but for splashes, spray and short contact with water they have proven to be water proof.

You can bring your own snorkel equipment, but we will have snorkel sets (no flippers) available for free use as well.

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